Shipping & Returns Please read carefully

Please contact us before any return!!

In case you wish to return any purchase or to choose a different model or size, you‘re very welcome to send back your products for a full refund. Please fill out the form below and we will get back to you with detailed instructions on how to return the good(s) successfully.

In case you have any questions, please free to contact us anytime, we‘re happy to help.

RETURN FORMULAR

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    CUSTOMER SERVICE

    WE ARE AVAILABLE FROM MONDAY TO FRIDAY 9AM TO 6PM

    PHONE +43 (0) 7472 6357

    Return Policy Please note our terms and conditions!

    You have the right to return any/all products you have purchased directly from our website within 14 days of receiving the item.

    The product(s) must be unused – in its original packaging with labels and protective foils – and still in the same new condition as when the goods were received.

    Products purchased directly from our website must be returned to our address for a return and full refund to be made. Product(s) cannot be returned at an authorized retailer.

    Kindly note that you may be subject for the shipping expenses in returning this package to us. FJF JEWELLERY does not take responsibility for any items lost during the return shipping.

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